Privacy Policy – Desi46
How We Handle Your Data

1 Who We Are

Desi46 is an online gaming and sports betting platform accessible at desi46.win. When this Privacy Policy refers to "Desi46", "we", "us", or "our", it refers to the operators of this platform.

For the purposes of data protection, Desi46 acts as the data controller — meaning we determine how and why personal data is processed. If you have any questions about this policy or how your data is handled, you can reach our support team at [email protected] or via the live chat available on the platform.

This Privacy Policy applies to all users of the Desi46 website and mobile application, including registered players and visitors who browse without creating an account. By continuing to use our platform, you acknowledge that you have read and understood this policy.

2 Data We Collect

We collect different types of personal data depending on how you interact with Desi46. The main categories are:

• Identity Data: Your full name, date of birth, and government-issued identification (such as a CNIC or passport). This is required for account registration and KYC verification before withdrawals.
• Contact Data: Your email address and mobile phone number, used for account communications, security notifications, and (with your permission) promotional messages.
• Financial Data: Records of your PKR deposits and withdrawals, the payment method used (whether that is JazzCash, Easypaisa, Raast, bank transfer, or card), and transaction history. We do not store full card numbers on our servers.
• Technical Data: Your IP address, browser type and version, device identifiers, operating system, and login timestamps. This data helps us keep the platform secure and detect suspicious activity.
• Usage Data: Information about how you use the platform — games you play, bets placed on Cricket, PSL fixtures or other sports, pages visited, session duration, and features accessed. This helps us improve the experience and fulfil responsible gaming obligations.
• Marketing Preferences: Your opt-in or opt-out status for promotional emails and notifications. You can update this preference at any time in your account settings.

3 How We Collect Your Data

Your data reaches us through several channels:

• Direct interaction: When you register an account, complete KYC, make a deposit, place a bet, contact support, or update your profile, you provide data directly to us.
• Automated technical collection: As you navigate the platform, our servers automatically log technical data like your IP address, device information, and session activity. This happens in the background and is standard practice across all web services.
• Cookies and similar technologies: Our website uses cookies to remember your preferences, keep you logged in, and collect anonymised analytics data. See Section 7 for full details on cookies.
• Third-party payment processors: When you deposit or withdraw using JazzCash, Easypaisa, Raast, or other methods, those providers may share transaction confirmation data with us to reconcile your account balance.
• Identity verification providers: During KYC, we may use third-party verification services to validate your identity documents. These providers process your data only for verification purposes.

4 How We Use Your Data

Your data is used for the following purposes:

• Creating and managing your Desi46 account, including verifying your identity and age.
• Processing PKR deposits and withdrawals through your chosen payment method.
• Providing access to casino games, Live Casino tables, sports betting markets (Cricket, PSL, T20, Football, Esports), and other platform features.
• Sending transactional communications such as deposit confirmations, withdrawal updates, and security alerts.
• Monitoring gameplay patterns to fulfil our responsible gaming obligations, including flagging signs of problem gambling behaviour.
• Detecting and preventing fraud, money laundering, and any other illegal or prohibited activity on the platform.
• Improving the platform based on usage analytics — understanding which features are used, where errors occur, and what players are looking for.
• Sending promotional offers and bonuses where you have opted in to receive marketing communications.
• Complying with applicable legal and regulatory obligations.

5 Legal Basis for Processing

We process your personal data on one or more of the following legal grounds:

• Contract performance: Much of our data processing is necessary to deliver the services you have signed up for — running your account, processing transactions, and providing access to the platform.
• Legitimate interests: We have a legitimate interest in keeping the platform secure, preventing fraud, and improving the user experience. We balance this against your rights and only process data where our interests do not override yours.
• Legal obligation: Certain data must be retained for compliance purposes, including financial records and identity verification documentation.
• Consent: Where we rely on consent — for example, to send you marketing emails — you may withdraw that consent at any time without it affecting your ability to use the platform.

6 Sharing Your Data

Desi46 does not sell your personal data to any third party. We share data only in the following limited circumstances:

• Payment processors: To facilitate PKR transactions via JazzCash, Easypaisa, Raast, bank transfer, and card payments. These providers process your data under their own privacy policies and are bound by contractual obligations to protect it.
• Identity verification providers: To validate the documents you submit during KYC. These providers are restricted from using your data for any purpose other than verification.
• Game and platform providers: Some technical data (such as session identifiers) may be shared with the game providers whose software runs on our platform, solely to deliver the game experience.
• Legal and regulatory authorities: If required by law, or in connection with a legitimate investigation, we may be obligated to disclose certain data to authorities. We will notify you when legally permitted to do so.
• Business transfers: In the unlikely event of a merger, acquisition, or asset sale involving Desi46, your data may be transferred as part of that transaction. We would notify you before your data becomes subject to a different privacy policy.

7 Cookies & Tracking Technologies

Desi46 uses cookies and similar tracking technologies to improve your experience on the platform. Here is a breakdown of what we use and why:

• Essential cookies: These are required for the platform to function. They keep you logged in during a session and remember your security preferences. You cannot opt out of these without affecting your ability to use the site.
• Analytics cookies: We use anonymised analytics data to understand how players navigate the platform — which pages are popular, where users drop off, and how the app performs on different devices. This data does not identify you personally.
• Preference cookies: These remember your display settings, language preferences, and other personalisation choices so you do not have to reset them on each visit.
• Marketing cookies: Only activated if you have opted in to receive personalised offers. These help us show you relevant promotions based on your gaming activity on Desi46.

You can manage cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect how parts of the platform work.

8 Data Security

We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These include encrypted data transmission (SSL/TLS), access controls that limit who can view your account information, regular security reviews of our systems, and secure credential storage using hashed passwords.

While we take every reasonable precaution, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and take immediate steps to contain and address the situation.

On your end, protecting your account starts with a strong, unique password and keeping your login credentials private. Never share your Desi46 password with anyone. Our support team will never ask you for it.

9 Data Retention

We retain your data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable legal obligations. Specific retention periods:

• Account and identity data is retained for the lifetime of your account plus five years after closure.
• Financial records (including PKR transaction history) are retained for seven years to comply with standard financial record-keeping requirements.
• Technical and session logs are kept for thirteen months.
• Marketing preference records are maintained until you unsubscribe or request deletion.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

10 Your Rights

You have a number of rights regarding your personal data. See the Your Rights section below this policy for a full breakdown, along with instructions on how to exercise each right.

To submit a data rights request, contact us at [email protected] with the subject line "Data Rights Request" and specify which right you are exercising. We will acknowledge your request within three business days and aim to fulfil it within 30 days, depending on the complexity of the request.

11 Children

Desi46 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account or provided personal data, we will close the account immediately, delete all associated data, and void any transactions.

12 Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email or in-platform notification.

We encourage you to review this page periodically. Your continued use of Desi46 after any change to this policy constitutes your acceptance of the updated version.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your information is handled, please reach out to our team:

You can also find answers to common questions on our FAQ page.